Child safety standards

Last updated 4 October 2026

Nexus does not tolerate child sexual abuse and exploitation (CSAE) in any form, including child sexual abuse material (CSAM), grooming, sextortion and the trafficking or sexualisation of children. This page sets out how we prevent it and how we act on it.

Adults only

Nexus is for people aged 18 and over. Our terms require it, and we suspend any account we believe belongs to a child.

What is not allowed

Sharing, requesting or linking to sexual content involving anyone under 18; contacting anyone in order to sexually exploit a child; and any content or behaviour that sexualises children.

How to report

• In the app: open the person's profile or your chat with them, tap Report, choose a reason and add details. You can block them at the same time.
• By email: write to privacy@inovatechsolutions.co.uk.

If a child is in immediate danger, call the police first (999 in the UK, 112 in the EU).

What we do

• We review every report within 24 hours.
• When we find CSAE, we remove the content and suspend the account at once.
• We report CSAM and child exploitation to the authorities: in the UK to the National Crime Agency (CEOP), and elsewhere to the National Center for Missing & Exploited Children (NCMEC) or the relevant national authority. We keep what an investigation needs and share it with law enforcement as the law requires.

Contact

Our child safety point of contact is reachable at privacy@inovatechsolutions.co.uk. Inovatech Solutions Ltd (company number 16312611), Suite 181, Unit 6 Edison Buildings, Electric Wharf, Sandy Lane, Coventry CV1 4JA, United Kingdom.