Privacy policy
Last updated 4 October 2026
Nexus lets you show the people you choose that you are free to meet nearby, and connect and chat with them. This policy explains what we keep about you, why, and for how long.
Nexus is run by Inovatech Solutions Ltd (company number 16312611), Suite 181, Unit 6 Edison Buildings, Electric Wharf, Sandy Lane, Coventry CV1 4JA, United Kingdom, the controller of your data. Write to privacy@inovatechsolutions.co.uk with any question or request.
What we keep
| Data | What and why |
|---|---|
| Account | Your phone number, or the identifier and email address Apple, Google or LinkedIn give us when you sign in with them. To sign you in and keep your account yours. |
| Profile | Name, title, company, city, a short text about you and, if you add them, a photo and your LinkedIn address. Shown to your connections and to people you meet through Nexus. Before a photo is stored, the app shrinks it and removes its location and camera details. |
| Connections and circles | Who you are connected to, requests, and the circles you make. Circles are visible only to you; nobody is told which circle they are in. |
| Going live | While you are live: your position rounded to a square of about 450 m, the meeting type, your status and when the session ends. Only members of the circles you picked see you, and only as an approximate distance. The position is deleted when the session ends (at most four hours). |
| Messages | Messages you send and when they were read. |
| Reports and blocks | Reports you make or receive and the people you block, to keep Nexus safe. |
| Device | A push token, to send you notifications. |
| Use | The day you were last active, when you first went live and how many times; daily totals across all users. No history of what you do. |
| Error reports | When the app or our servers fail: what went wrong, the app version, device model and system version, and your random account id. No IP address, name, phone number, messages or position. |
Your contacts and LinkedIn connections. If you choose to find people from your address book or a LinkedIn export, the app sends us the phone numbers or LinkedIn addresses in it. We compare them with Nexus accounts that allow being found that way and send back the matches. We do not store them; we only count how many were checked each day, to limit misuse. You can stop people finding you by phone or by LinkedIn in your privacy settings.
Why we may use it
- To provide Nexus to you, as agreed in our terms: your account, profile, connections, going live, messages and notifications.
- Our legitimate interest in keeping Nexus safe and working: reports, blocks, limits against abuse, error reports and usage totals.
- Your permission, which you can withdraw in your phone's settings: your location, your contacts and notifications.
Who else handles it
| Service | For | Where |
|---|---|---|
| Cloudflare | Our servers and database | European Union |
| Telnyx | Sending sign-in codes by text message (your phone number) | United States |
| Google Firebase Cloud Messaging | Delivering notifications (your push token) | United States |
| Sentry | Error reports | European Union |
| Apple, Google, LinkedIn | Signing in, if you choose them | Under their own policies |
Transfers to the United States are covered by the UK International Data Transfer Addendum or the EU Standard Contractual Clauses. We do not sell your data or use it for advertising.
How long we keep it
- Messages: 12 months. If a chat is reported, it is kept while the report is open and for six months after it is reviewed.
- Live positions: until the session ends.
- Everything else about your account: until you delete it.
- Reports about other people stay after you delete your account, no longer linked to you.
- Error reports: up to 90 days. Database backups: 30 days.
Your rights
You can see, correct, download or delete your data, object to how we use it, or ask us to limit it. Most of this you can do in the app; for the rest write to privacy@inovatechsolutions.co.uk. You can delete your account at any time: see how. You may also complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.
Children
Nexus is for people aged 18 and over.
Changes
If we change this policy in a way that matters, we will tell you in the app before it applies.