Delete your Nexus account

Last updated 4 October 2026

In the app

1. Open Nexus and go to Profile.
2. Scroll down and tap Delete account.
3. Confirm. Your account is deleted at once.

Without the app

Write to privacy@inovatechsolutions.co.uk from the email address of your Apple, Google or LinkedIn sign-in, or tell us the phone number you sign in with; we will confirm it is you with a code sent to that number. We delete the account within 30 days of confirming, and tell you when it is done.

What is deleted

Your account, profile and photo, sign-in details, connections, circles, live sessions, devices and all your chats, for you and the people you talked to.

What stays: reports about other people you made, no longer linked to you; reports others made about you and their outcome, to keep Nexus safe; daily usage totals, which do not identify anyone. Error reports are deleted within 90 days and database backups after 30 days.